Shipping Policy
Thank you for shopping with us! We want you to know exactly what to expect when ordering from our store. Please read our shipping details carefully.
Order Processing
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All orders are processed within 1–5 business days (excluding weekends and holidays).
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Once your order has been shipped, you will receive a confirmation email with your tracking number.
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Processing times may vary depending on supplier availability and demand.
Shipping Times & Delivery Estimates
Since we work with multiple global suppliers to bring you the best prices and unique products, shipping times may vary depending on your location.
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United States: 10–25 business days
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Canada, UK, Australia, Europe: 10–30 business days
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Rest of the World: 15–35 business days
Please note: These are estimates. Actual delivery times may be longer due to customs, international transit delays, or peak holiday seasons.
Tracking Your Order
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Tracking numbers are provided as soon as your order ships.
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It may take 5–10 business days for tracking information to become active in the system.
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Since we ship from different warehouses worldwide, items in the same order may arrive separately.
International Shipping & Customs
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We ship worldwide 🌍.
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Customs fees, import duties, and local taxes are the responsibility of the customer.
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We are not responsible for delays caused by customs clearance.
Wrong Address Disclaimer
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Please double-check your shipping address at checkout.
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We are not responsible for undeliverable packages due to incorrect or incomplete addresses provided by the customer.
Lost, Damaged, or Stolen Packages
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Once an order has been shipped, it is the responsibility of the shipping carrier.
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If your package is delayed, lost, or arrives damaged, please contact the carrier first. We will assist you in filing a claim if needed.
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We cannot refund orders that are still in transit within the estimated shipping window.
Contact Us
If you have questions about your order or shipping, contact us at:
📧 Thejarromantic@gmail.com